Rapidly capture and document property inspections for a team to use
We spent time evaluating how inspections are currently performed and explored how a digital toolkit could make inspectors more efficient, increase the fidelity of gathered information and open doors for collaboration across teams.
Any inspection has a number of roles that have to work together to see the process through. Whether it's someone at a desk assigning the work, an inspector capturing required information, or someone estimating damage — Spex on web or iPad keeps all parties in sync.
When performing an inspection, it's important to capture as much high-fidelity information as possible. We worked with Spex to understand the key aspects of an inspector's workflow to make their jobs quick and easy to define a structure and capture its characteristics.
As much as possible, we tried to let the software do the work. When inputting lots of information, there were opportunities to include auto-completion, serving up commonly used options and guiding inspector's through the process. There's more progress made with less typing.
As an inspector moves through a property, an inspection is only as good as the supporting information they can capture. We helped develop a quick way for inspector's to capture images, video, audio, notes and more. Because it's quick, there's no excuse to not get all the important details.